Frequently Asked Questions (FAQs)

In what currency are the prices listed?
All prices are listed in Euros. To make shopping easier for you, the price will automatically be converted into the currency of the country you are in.

Are there any additional costs?
No. Generally, you only pay for what you ordered. However, for orders to Switzerland, customs fees may apply, as Switzerland is not in the EU.

I just made a purchase. When will the package be shipped?
We do everything possible to ship your product as quickly as possible. Production usually takes 1-2 days, after which the product is shipped. The tracking number will be sent immediately after shipping. If you have not received a tracking number after 7 business days, please send us an email to info@yugomaniaccom or use our contact form. We usually respond on the same day.

I am not satisfied with my order.
We offer a 100% money-back guarantee if the product is defective or damaged. You have 14 days to return it for a full refund. The return shipping is at your expense. Once we have received the product, we will refund the full purchase price. Please include your name and order number with the returned packages.

Return address:
YugoMANIAC
Saatlenstrasse 170
8050 Zürich
Switzerland

Can I cancel my order?
Orders can be canceled free of charge! You must cancel your order before shipping. If the item has already been shipped, please contact us by email or via the contact form.

I entered my address incorrectly, what should I do now?
If you have entered your address incorrectly or it was autofilled, please send us an email to info@yugomaniac.com. If the address provided is incorrect, we can change the address within 24 hours. After 24 hours, no refund will be granted for incorrect information.

How long does shipping take?
The average delivery time is 3-7 business days for Germany and Austria. However, we have found that in Switzerland, for example, customs holds the package for 1-2 days.

I have a question not listed here, what should I do?
We are here to help you and provide you with the best clothing. Please send us an email to info@yugomaniac.com and we will be happy to assist you. Our contact form is also available to support you with any questions.

Where are the clothes made?
All our clothes are made in Germany.

Info: Environmental protection and quality:
To protect our environment and avoid overproduction, we only print our garments after receiving your order. This ensures that each piece is freshly and individually made, which is not only environmentally friendly but also ensures high product quality. Through this approach, you support a more sustainable fashion industry with us.